Refund Policy

We believe in transparent, fair, and student-first policies.

Because our programs are live, instructor-led, and hands-on, we offer a simple refund policy so you can enroll with confidence.

1️⃣ Refund Eligibility

You are eligible for a full refund if:

• You attend the first live class of the bootcamp, and
• You request a refund after the first class and before the second class begins

✅ No questions asked

If you feel the bootcamp is not the right fit after attending the first session, we respect your decision.

2️⃣ How to Request a Refund

To request a refund, simply:

• Send an email to Info@zdshield.com
• Or message us through the official support channel provided after enrollment

Please include:

• Your registered email address
• Proof of enrollment (receipt or payment confirmation)

Refund requests must be submitted within the eligible refund window.

3️⃣ Refund Processing Time

Once your refund request is approved:

• Refunds are processed within 5–7 business days
• The amount will be returned to the original payment method used during checkout

Processing times may vary depending on your bank or payment provider.

4️⃣ Non-Refundable Cases

Refunds will not be provided if:

• The refund request is made after the second class has started
• You fail to attend the first class and request a refund later
• You access bonus materials marked as non-refundable (if applicable)

This policy exists to protect the integrity of our live classes and limited-seat structure.

5️⃣ Fair Use Policy

Our refund policy is designed to be fair for both students and instructors.

We reserve the right to deny refunds in cases of:

• Abuse of the refund policy
• Multiple refund requests from the same individual
• Fraudulent or chargeback-related activity

6️⃣ Contact Us

If you have any questions about this refund policy, feel free to contact us:

📧 Email: Info@zdshield.com

We are always happy to help.

By enrolling in the Live Cybersecurity Bootcamp, you agree to this Refund Policy.